I have not received a voucher/confirmation what can I do?
The voucher / booking confirmation will be sent automatically. If you have chosen bank transfer as payment for the voucher,
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FAQ
Why can’t I get a response from customer service?
We try to answer your request within 24 hours (Mon – Fri), but it can happen that something slips through
Read MoreI can’t click on an appointment, is there really nothing left?
There are very popular sites, often already booked up for the next few weeks. Of course, this is especially true
Read MoreHow can I cancel and under what conditions?
If you need to cancel, please send us an email to: support@book-a-bubble.ch, with the location, date and name under which
Read MoreMy coupon code cannot be redeemed. What can I do?
If it is a gift voucher, you can leave a note with your voucher code in the ‘Message to the
Read MoreCan I redeem my purchased voucher for another location?
No, unfortunately that is not possible. In exceptional cases we can offer an exchange between Gutach and Elzach. Please note
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